JOB DESCRIPTION
Hire, train and guide store employees in delivering excellent customer service.
Assign rules and responsibilities to employees for operational effectiveness.
Develop action plans for the team to meet operational and organizational objectives.
Adhere to employee wage and hourly laws.
Ensure that store in maintained according to sanitation and cleaning standards.
Obtain customer feedback and make appropriate business developments or changes to meet customer needs.
Monitor and manage store staffs by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance.