•Recruits and hires new shop employees.
•Provides employee training.
•Creates and manages employee schedule.
•Oversees daily work of employees.
•Warns, disciplines, or terminates employees not working to company standards.
•Greets customers who enter the shop.
•Processes customer and client work orders.
•Enters customer and job information into computer database.
•Maintains work records and files.
•Assigns duties to shop workers.
•Assists in repair, construction, maintenance or other tasks involved in client work orders.
•Reviews work completed to ensure it is up to quality standards.
•Enforces all health and safety policies in the shop.
•Ensures that all deadlines are met.
•Assists employees in on-site health or safety emergencies.
•Addresses and resolves customer issues and complaints.
•Inspects and cleans shop equipment.
•Fixes equipment and machinery as necessary.
•Operates shop machinery such as forklifts or manufacturing equipment.
•Ensures that shop area is clean, organized, and free of dangerous or hazardous material.
DIPLOMA,HND,DEGREE OR ANY RELATED CERTIFICATE