Management

WAITER / WAITRESS

Full Time

JOB DESCRIPTION

Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.

Responsibilities include;

  • Taking orders from customers
  • Answering questions about menu items, food sensitivities and food substitutions
  • Giving customers suggestions for food and drinks and telling them about any special menu items
  • Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
  • Communicating with customers to ensure satisfaction and resolve any complaints
  • Processing customer payments
  • Removing dirty dishes from tables to avoid clutter while customers are eating
  • Cleaning tables after customers have finished their meals

QUALIFICATION

JHS, SHS, AND DIPLOMA IS REQUIRED