Full Time


Position Description: Client Service Officer

This is a full-time role and you will be responsible for client administration as well as provide support to management and colleague staffs with that “x” factor.


This role is ideally suited for a person who regards herself as a top-notch administrator and loves helping clients meet their goals. It requires HND or First Degree in a related field, with at least 6 months work experience.

The role is an ongoing day to day client service and may include overseeing that the following tasks are being managed:

1. Clients contact, concerns and requests

2. Work area

3. Back office

4. Email /Letters/Calls

5. Weekly Team Meetings

6. Internal process contributions

A qualified candidate for this role must have the following competences:

1. Attention to details and organization skills

2. Strong phone manners

3. Follow processes and instructions

4. Clear verbal and written communications skills

5. Develop good relationships with clients and follow staff members

6. Work under pressure and meet timelines