JOB DESCRIPTION
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- Interact with customers to obtain information about the problems they’re experiencing with their cars.
- Examine various systems within cars to diagnose problems. They run computerized diagnostic tests to help them identify components that might be malfunctioning.
- Remove parts that are worn or not operating properly and replace them with new or used parts.
- Perform routine maintenance like oil, filter, and belt changes according to schedules established by various car manufacturers.
- Explain repairs to customers and provide estimates for unanticipated repairs.
- Pitch optional repairs or preventative maintenance to customers to generate additional revenue for the shop, although this can depend upon the employer.
- Keep detailed records on all work performed.